ORDERS & SHIPPING



SHIPPING INFORMATION


G&R orders are delivered Monday to Friday between 9am and 6pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.



DUTIES AND TAXES


We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees if you are located in any of the locations below:


European Union, USA, Canada, Brazil, Mainland China, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, Kuwait, Qatar, Israel, India, Norway, Saudi Arabia, Taiwan, Thailand, U.A.E, Japan, Isle of Man, Guernsey, Jersey, San Marino, and Mexico.


If you are ordering from within your own customs zone or country/region, import duties will not be applicable however you may need to pay VAT or local sales taxes. For the UK and the USA, these are included at checkout.



SHIPPING TO USA


For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to G&R.



ORDER TRACKING


After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant Farfetch partner will aim to dispatch it within 2 business days.


Depending on your location, delivery will normally take 2-7 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date.